Responsible Gaming

Gamble responsibly

Gambling can be enjoyable when it remains within a personal entertainment budget. It can also become harmful if it starts affecting your finances, relationships, work, study, health or general wellbeing. There is no guaranteed strategy for winning, and past results do not predict future results. Every wager involves risk, and losses can happen.

Before you play, decide how much money and time you are prepared to spend. Treat this amount as an entertainment cost rather than money that you expect to recover. Once your budget or time has been used, stop playing. Do not increase your spending to try to change the outcome of a game.

Practical ways to stay in control

• Set a gambling budget before you begin and keep gambling funds separate from money needed for rent, bills, food, savings or other essential expenses.
• Set a time limit and take regular breaks away from the website and your device.
• Only gamble with your own money and never borrow money or use credit to continue playing.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
• Do not chase losses by placing larger bets or continuing for longer than planned.
• Remember that random games have no reliable pattern, system or betting method that guarantees a win.
• Keep your gambling private from children and other people who should not access your account.
• Check your activity regularly so you remain aware of your deposits, bets, wins, losses and time spent playing.

You must meet the applicable legal age and location requirements before using gambling services. Do not allow anyone else to use your account. If you are not legally permitted to gamble, or if gambling is not suitable for you, do not use the service.

Recognising possible gambling harm

Gambling harm can develop gradually, and it may not always be obvious at first. A person may continue gambling despite losses, make repeated promises to stop or hide their activity from people close to them. Not everyone experiences the same warning signs, so it is useful to review your habits honestly and regularly.

Warning signs may include

• Spending more money or time gambling than you intended.
• Trying to win back money that has already been lost.
• Feeling anxious, irritable, restless or low when you are not gambling.
• Thinking about gambling frequently or finding it difficult to focus on other activities.
• Gambling with money intended for bills, family expenses, savings or daily needs.
• Borrowing money, selling possessions or using credit to gamble.
• Keeping gambling secret, providing misleading explanations or feeling ashamed about it.
• Missing work, study, appointments or social commitments because of gambling.
• Arguing with family members, friends or partners about gambling.
• Neglecting sleep, health, personal responsibilities or other interests.
• Returning to gambling soon after deciding to stop.
• Believing that a win is due, that losses must be recovered or that a particular pattern will change the result.

One warning sign does not provide a diagnosis, but it is a reason to pause and review your behaviour. If gambling is causing stress or difficulty, take a break and seek independent support. You do not need to wait until a problem becomes severe before asking for help.

If you feel overwhelmed, are experiencing serious financial pressure or have thoughts of harming yourself, stop gambling and seek urgent assistance from appropriate emergency, health or crisis services in your area. Gambling support services can also help you consider practical next steps.

Account controls and taking a break

Using account controls can help you manage your gambling before it becomes difficult to control. Depending on the services available on the website, tools may allow you to set spending, deposit, loss or session limits, review account activity, take a temporary break or request self-exclusion. Read the terms of each tool carefully before confirming a setting.

Set limits before playing

A limit is most effective when it is chosen calmly and set before gambling begins. Consider your income, essential costs, other commitments and the amount you can afford to lose without creating stress. A limit should not be treated as a target or an amount you must spend. If a limit feels difficult to maintain, reduce it or stop gambling.

Take a break or self-exclude

A temporary break can create distance from gambling and give you time to review your habits. Self-exclusion is a stronger step that restricts access for a selected period or, where available, on a longer-term basis. It should be used when you want to stop gambling rather than simply reduce your play.

If you choose self-exclusion, do not try to open another account, use another person’s account or find ways around the restriction. Keep your login details secure and remove saved payment information or gambling applications where appropriate. Ask people you trust to support your decision and consider contacting an independent gambling support service.

Account limits, breaks and self-exclusion can operate differently depending on the option selected. Some settings may take effect immediately, while others may apply after a stated period. A request to end or change a restriction may not be available straight away, and a permanent or longer-term exclusion may not be reversible. Check the information provided when making your request.

When you need help with an account control

If you cannot set a limit, activate a break or request self-exclusion through the available account features, use the customer support channel displayed on the website. Explain clearly what assistance you need. If you are asking to stop gambling, state this directly so the request can be handled appropriately. Do not continue playing while waiting for help.

Support and protecting your wellbeing

Seeking support is a responsible step, not a sign of failure. An independent gambling counsellor, health professional or recognised gambling support service can help you understand your behaviour and create a plan. Support may include budgeting assistance, counselling, practical strategies for avoiding gambling and help for family members affected by someone else’s gambling.

Steps you can take today

1. Stop gambling and do not place another bet while you decide what to do.
2. Review recent gambling activity and identify how much time and money has been involved.
3. Set an appropriate limit, take a break or request self-exclusion using the controls available on your account.
4. Tell a trusted person what is happening and ask them to help you maintain your decision.
5. Contact an independent gambling support service or qualified health professional for advice.
6. Review your finances and seek professional budgeting or financial counselling if gambling has caused money concerns.
7. Remove easy access to gambling where possible, including saved payment methods, notifications and gambling applications.
8. Return to gambling only if it is legal, suitable for you and within a budget you can genuinely afford.

If you are concerned about another person, approach the conversation calmly and focus on the effect gambling is having rather than blaming them. Encourage them to use available limits or self-exclusion and to speak with an independent support service. You may also seek support for yourself, because the financial and emotional effects of gambling can extend to family members and friends.

Our approach

Wild Tokyo Casino provides responsible gaming information to help players make informed decisions. We may use account checks, activity monitoring and other safeguards where required or available. These measures cannot remove the risks of gambling or identify every situation, so players should remain responsible for their own decisions and ask for help when needed.

This page is general information and is not medical, legal or financial advice. Gambling laws, support options and account features may vary depending on your location and circumstances. If you are unsure whether gambling is safe or appropriate for you, choose not to gamble and obtain advice from a suitably qualified or independent service.