Wild Tokyo Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Wild Tokyo Casino website, related services and any account you create. They should be read together with the Privacy Policy, Responsible Gambling information, promotional terms and any game-specific rules shown on the website. If there is a conflict between these terms and a specific promotion or game rule, the more specific rule will generally apply to that promotion or game.

You must not use the website if you do not accept these terms. By continuing to browse the website, registering an account or using any available service, you confirm that you have the legal capacity to enter into this agreement. If you use the website on behalf of another person or organisation, you confirm that you have authority to accept these terms on their behalf.

You are responsible for reading the current version of these terms before using the website. We may update, replace or amend the terms from time to time. Changes may be made to reflect legal requirements, changes to services, security needs or operational decisions. The updated version will apply from the time it is published, unless a different effective date is stated.

Meaning of key terms

• "Account" means the personal player account created to access relevant website services.
• "We", "us" and "our" refer to Wild Tokyo Casino and the relevant service operator.
• "You" and "your" refer to the person accessing the website or using an account.
• "Website" means the Wild Tokyo Casino website, its pages, features and related services.
• "Funds" means money or other account balances recorded for your use on the website.

2. Eligibility, registration and account security

You may only use Wild Tokyo Casino where online gambling is lawful for you. You must be at least the legal gambling age that applies in your location and must comply with all laws and regulations that apply to your use of the website. It is your responsibility to check whether access to online gambling is permitted where you live. We do not invite anyone to use the website where doing so would be unlawful.

When registering, you must provide information that is accurate, current and complete. Information may include your name, date of birth, address, payment details and other information reasonably required for identity, age, security, legal or responsible gambling checks. You must update your information if it changes. Providing false, misleading, incomplete or outdated information may result in account restrictions or closure.

Accounts are intended for one person only. You must not create accounts for another person, operate more than one account without permission, allow another person to use your account or transfer your account to someone else. You must not use an account for business purposes, syndicate play or any activity that is not permitted by the relevant game or service rules.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from our failure to apply appropriate security measures. Do not share your password or one-time security codes. Tell us promptly through the available website process if you suspect that your account has been accessed without permission.

We may ask you to complete verification checks before allowing you to deposit, play, withdraw funds or use particular features. We may also request documents or information at other times where this is reasonably necessary. Until the required checks are completed, an account or transaction may be limited, delayed or suspended.

Prohibited account activity

• Using the website while under the legal gambling age or using another person's identity.
• Attempting to conceal the source of funds or using the website for unlawful activity.
• Using payment methods that belong to another person without proper authorisation.
• Interfering with game outcomes, website security, software or other players.
• Using bots, automated systems, scripts, malicious software or technical methods to gain an improper advantage.
• Trying to bypass account, location, identity, payment or responsible gambling controls.

3. Deposits, withdrawals and gameplay

Available payment methods, processing requirements and any applicable conditions will be shown on the website or during the relevant transaction. You should only use a payment method that is legally available to you and that you are authorised to use. We may refuse, reverse or restrict a transaction where it appears to be unauthorised, unlawful, unsafe or inconsistent with these terms.

You should only deposit funds that you can afford to lose. A deposit is not a guarantee of winnings, and previous results do not predict future results. You remain responsible for checking the amount and details of each transaction before confirming it. If you believe a transaction is incorrect or unauthorised, you should raise the issue promptly through the appropriate support or account process.

Withdrawals may be subject to identity, payment, fraud, financial crime and other compliance checks. Funds may be returned to an appropriate verified payment method or processed using another method made available by the website. We may ask for additional information before completing a withdrawal. You must ensure that the details supplied for a withdrawal are accurate and belong to you where required.

Games are governed by the rules displayed for the relevant game. You are responsible for reviewing those rules, including information about how bets are placed, how outcomes are determined and how winnings are calculated. A game round or transaction may be cancelled, corrected or reviewed if there is a technical error, interruption, malfunction, incorrect display or other issue affecting the proper operation of the service.

We aim to record game and account information accurately, but electronic records may be subject to investigation where an error or irregularity is identified. If a result or balance has been affected by an obvious error, the affected transaction may be corrected. Where a game cannot be completed because of a system or communication problem, the outcome may be handled in accordance with the relevant game rules and applicable requirements.

Promotions and offers

Promotions, bonuses, competitions and other offers may have separate terms. Those terms will explain important conditions such as eligibility, participation requirements, qualifying activity, expiry, restrictions and how an offer may be withdrawn or changed. You should read the specific terms before taking part. Unless the relevant promotion states otherwise, only one person may participate using one account.

We may remove or refuse a promotional benefit where there is a breach of the promotional terms, these terms, or where participation appears dishonest, abusive, fraudulent or designed to exploit an error. If an offer is displayed incorrectly, we may correct the error and take reasonable steps to manage any resulting transactions.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to earn income or solve financial problems. Set a budget before you play and avoid chasing losses. You should never gamble with money needed for essential expenses, use borrowed money to gamble or play when affected by alcohol, drugs, stress or other circumstances that may impair your judgement.

Responsible gambling tools and support options may be available through the website. These can include account limits, time reminders, temporary breaks, self-exclusion or account closure processes. The available options, how they work and any relevant conditions will be explained on the responsible gambling pages or within your account. You should use these tools whenever you feel that gambling is becoming difficult to control.

If you request a restriction, break, self-exclusion or account closure, you must not try to avoid it by creating another account or using someone else's account. We may take reasonable steps to prevent access to services where a responsible gambling restriction applies. No technical measure can remove every risk, so you should also seek independent support if gambling is affecting your wellbeing, relationships or finances.

Personal information is handled in accordance with the Privacy Policy. We may collect and use information needed to provide services, verify identity and age, process transactions, maintain security, meet legal obligations, prevent fraud and support responsible gambling. Information may be shared with service providers or authorities where permitted or required by law.

You must use the website lawfully and respectfully. You must not upload harmful material, introduce malicious code, attempt unauthorised access, disrupt the website, scrape content without permission or use the website to harass, threaten, defame or impersonate another person. We may restrict access to content or accounts where use creates a security, legal, operational or safety concern.

5. Suspension, liability and general provisions

We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, verification has not been completed, activity is unlawful or suspicious, a payment has been reversed, or action is needed to protect the website, players or the integrity of games. We may also restrict access where required by law or a competent authority.

If an account is closed or suspended, we may review related transactions and account activity. Any handling of remaining funds will be subject to applicable law, verification requirements, payment rules and the circumstances leading to the action. Promotional balances or benefits may be removed where the relevant terms allow this. You must not attempt to access or use a restricted account unless we authorise you to do so.

The website and its services may not always be available, uninterrupted or error-free. Access may be affected by maintenance, updates, internet connections, device problems, third-party services, security events or circumstances outside reasonable control. We may change, suspend or discontinue a feature or service where reasonably necessary, while taking account of applicable legal requirements.

To the extent permitted by law, we are not responsible for losses caused by your failure to keep account details secure, your misuse of the website, unsupported equipment, unauthorised access outside our reasonable control, interruptions to third-party services or your failure to comply with these terms. Nothing in these terms excludes or limits a consumer guarantee, right or remedy that cannot lawfully be excluded or limited.

You must not assign, transfer or otherwise deal with your rights or obligations under these terms without our prior approval. We may assign or transfer our rights and obligations where reasonably necessary for the operation, restructuring or transfer of the relevant service, subject to applicable law.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

These terms are intended to operate alongside the consumer protections and other mandatory rights that apply to you. Any dispute should first be raised through the available website process so that the relevant issue can be reviewed. The laws and courts applicable to the relevant service and your location may apply, subject to any mandatory rights or requirements that cannot be excluded.

If you have questions about these terms, review the current website information and use the available contact or support options. Please do not send sensitive account or payment information through an unverified channel.